Customer Care

Bixby Bicycles never wants a cyclist to be stuck with a bike they will not want to ride. If you don't feel comfortable on your bike, bring your bike back within one week of purchase, in new condition, and we will apply the full value of the bike towards any other bicycle in the shop.

Even if it is longer than seven days, please let us know, we will be fair on the exchange. 

For accessories only, Bixby Bicycles will provide a full-cash refund within seven days of purchase. Please return in new condition and original packaging. We offer store credit for return after seven days of purchase. 


Does your bike suffer from recurring flats, chain falling off, squeaky brakes, or saddle issues? Bixby Bicycles is your one-stop shop for all bike repairs for all makes and models.

Flat repair - $7.95

Shifter cable replacements - $12.95

Build-a-bike - $44.95 to $64.95

Professional tune up - $74.95 to 79.95

Deluxe tune up - $279.95

Did you know we also specialize in repairs of exercise bikes, scooters, wheelchairs, strollers, walkers, electric bikes and more? Contact us today to schedule your repair appointment.