Refund Policy
Bixby Bicycles Refund Policy
Bixby Bicycles never wants a cyclist to be stuck with a bike they will not want to ride. If you don't feel comfortable on your bike, bring it back within one week of purchase in new condition, and we will apply the full value of the bike toward any other bicycle in the shop.
Even if it is longer than seven days, please let us know, and we will be fair on the exchange.Β
For accessories only, Bixby Bicycles will provide a full cash refund within seven days of purchase. Please return it in new condition and original packaging. We offer store credit for returns made more than 7 days after purchase.Β
